/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/:root{--color-black:#000;--color-red:#b8384e;--nwp-blue:#18429C;--color-orange:#18429C;--color-yellow:#FFDD50;--color-green:#049E35;--color-white:#FFF;--color-grey1:#111;--color-grey2:#222;--color-grey3:#333;--color-grey4:#444;--color-grey5:#555;--color-grey6:#666;--color-grey7:#777;--color-grey8:#888;--color-grey9:#999;--color-grey10:#AAA;--color-grey11:#BBB;--color-grey12:#CCC;--color-grey13:#DDD;--color-grey14:#EEE;--color-tablebody-text:var(--color-grey3);--primary-color:#18429C;--primary-color-darker:#163B8C;--primary-color-rgb:rgba(24,66,156,.1);--primary-color-calendar:#7D9DE3;--secondary-color:#6E95E6;--white:#ffffff;--gray-light-white:#fafafc;--gray-light-ultra:#f5f5f5;--gray-light-semi:#efefef;--gray-light:#ededed;--gray-regular-light:#E8E8E8;--gray-regular:#e0e0e0;--gray-medium:#b5b8be;--gray-medium-darker:#B5B5B580;--gray-dark-semi:#92979D;--gray-dark:#696d74;--gray-darker:#5e6168;--black:#171c25;--color-scroll-bar:var(--gray-dark);--mail-outgoing-color:#c9d8f5;--disabled:var(--gray-light-semi);--disabled-text:var(--gray-medium);--disabled-input:var(--gray-light-semi);--bread-crumb:var(--gray-dark-semi);--bread-crumb-active:var(--black);--bread-crumb-font-size:var(--font-size-sm);--color-ticket-header:var(--gray-light-white);--email-info:var(--gray-light-white);--ticket-subject:var(--table-text-color);--success-color:#3DD598;--warning-color:#FC5A5A;--warning-color-darker:#E44E4E;--error-color:var(--warning-color);--error-color-darker:var(--warning-color-darker);--confirmation-color:var(--success-color);--plus-color:var(--success-color);--table-text-color:#4f4444;--table-th-bg:#EFEFEF;--table-td-even-bg:#F9F9F9;--tr-disabled-bg:#efefef;--tr-disabled-text:#B6B6B6;--color-flag-default:#cdcdcd;--alert-close-icon-color:var(--gray-dark);--alert-info-bg-color:#50b6ff10;--alert-info-icon-color:#50B5FF;--alert-info-border-color:#50b6ff1a;--alert-error-bg-solid-color:#FC5A5A;--alert-error-bg-color:#FC5A5A10;--alert-error-icon-color:#FC5A5A;--alert-error-border-color:#FC5A5A1a;--alert-success-bg-solid-color:#3DD598;--alert-success-bg-color:#3DD59810;--alert-success-icon-color:#3DD598;--alert-success-border-color:#3DD5981a;--alert-warning-bg-color:#F2BD0E10;--alert-warning-icon-color:#F2BD0E;--alert-warning-border-color:#F2BD0E1a;--alert-notice-bg-color:#cccccc10;--alert-notice-icon-color:#cccccc;--alert-notice-border-color:#cccccc1a;--color-icon-favorite:#F2BD0E;--border-color:#eae7e2;--border-input-color:#c4c1bb;--overlay-bg:rgba(23,23,37,.145)}#Navigation>li:hover,#Navigation>li:active>a{background-color:var(--primary-color);border-radius:9px}#Navigation>li:hover>a,#Navigation>li:active>a{color:var(--white)!important}#Navigation>.Selected{background-color:var(--primary-color);border-radius:9px}#Navigation>.Selected>a{color:var(--color-white)!important}
/*Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (AGPL). If youdid not receive this file,see http://www.gnu.org/licenses/agpl.txt.*/:root{--size-6:6px;--size-8 :8px;--size-10:10px;--size-15:15px;--size-20:20px;--size-30:30px;--gap-xl:60px;--gap-lg:30px;--gap-md:20px;--gap-md-sm:15px;--gap-sm:10px;--gap-xs:5px;--gap-xxs:1px;--gap-xxxs:0;--margin-xxl:30px;--margin-xl:25px;--margin-lg:20px;--margin-md:15px;--margin-sm:10px;--margin-xs:5px;--margin-xxxs:0;--padding-xxl:30px;--padding-xl:25px;--padding-lg:20px;--padding-md:9px;--padding-sm:9px;--padding-xs:5px;--padding-xxxs:0;--main-page-padding:25px;--main-bg-color:var(--gray-light-white);--input-field-bg-color:var(--white);--side-bar-width-desktop:280px;--side-bar-width-desktop-max:425px;--font-size-xxl:24px;--font-size-xl:21px;--font-size-lg:18px;--font-size-md:16px;--main-font-size:14px;--font-size-sm:12px;--font-size-xs:10px;--font-size-xxs:8px;--h1-font-size:24px;--label-font-size:14px;--main-line-height:14px;--input-line-height:20px;--main-font-color:var(--black);--normal:400;--medium:500;--semi-bold:600;--bold:700;--border-solid:solid;--border-dashed:dashed;--border-width:1px;--border-width-md:2px;--border-width-lg:5px;--border-radius-menu-mobile:50px;--border-radius-menu-mobile-active:30px;--border-radius-xxl:100px;--border-radius-xl:50px;--border-radius-lg:20px;--border-radius-md:15px;--border-radius-sm:10px;--border-radius-xs:8px;--border-radius-xxs:5px;--menu-box-shadow:rgba(149,157,165,.2) 0 8px 24px;--hover-brightness:brightness(1.2);--main-transition:all ease .3s;--icon-main-size:16px;--icon-hover-sm-size:22px;--icon-hover-size:28px;--icon-hover-md-size:30px;--icon-hover-color:var(--gray-regular);--icon-hover-color-light:var(--gray-light);--icon-hover-color-medium:var(--gray-medium-darker);--flag-width:35px;--flag-height:13px;--flag-small-width:25px;--flag-small-height:8px;--menu-font:var(--black);--menu-bg:var(--white);--sidebarcolumn-header-bg:var(--gray-regular-light);--widget-simple-bg:var(--white);--widget-simple-title-size:14px;--widget-standard-padding:var(--padding-md);--widget-margin:20px;--submenu-preferences:var(--gray-dark);--submenu-log:var(--warning-color);--table-bg:var(--white);--table-th-font-color:var(--black);--table-td-hover-opacity:.5;--table-tr-border-bottom:var(--gray-light-semi);--table-tr-py-18:18px;--table-tr-px-18:10px;--table-tr-line-hight:40px;--bread-crumb:var(--gray-dark-semi);--bread-crumb-active:var(--black);--bread-crumb-font-size:var(--font-size-sm);--pill-color-selected:var(--gray-light-ultra);--main-field-size:620px;--text-message-color:var(--black);--text-message-min-height:141px;--text-area-min-height:72px;--reply-input-height:var(--btn-height-sm);--max-input-field-height:30px;--disabled-input-color:var(--disabled-input);--inlactions-height:35px;--inlactions-font-size:var(--font-size-sm);--inlactions-text-color:var(--white);--inlactions-bg-color:var(--black);--modal-col-max-height:326px;--modal-col-text-color:var(--gray-darker);--modal-input-width:75px;--modal-header-bg:var(--gray-regular-light);--btn-width-l:134px;--btn-max-width-xxl:215px;--btn-max-width-xl:180px;--btn-max-width-lg:160px;--btn-max-width-md:140px;--btn-max-width-sm:100px;--btn-max-width-xs:80px;--btn-min-height:38px;--btn-height-lg:48px;--btn-height-md:var(--btn-min-height);--btn-height-sm:28px;--btn-primary-text:var(--color-white);--btn-primary-text-hover:var(--btn-primary-text);--btn-text-color:var(--white);--btn-text-color-ghost:var(--gray-darker);--btn-icon-sm:34px;--btn-ghost-text:var(--black);--btn-ghost-text-hover:var(--btn-primary-text);--btn-ghost-background:transparent;--btn-ghost-background-hover:var(--primary-color);--btn-cancel-ghost-text:var(--gray-dark);--btn-cancel-ghost-bg:var(--white);--btn-cancel-ghost-bg-hover:var(--border-color);--btn-width-sm:90px;--btn-min-height-sm:28px;--btn-dropdown-padding:var(--padding-md);--btn-dropdown-bg-color:var(--primary-color);--btn-dropdown-min-height:var(--btn-min-height);--btn-dropdown-min-width:var(--btn-width-l);--btn-dropdown-font-size:var(--font-size-sm);--btn-dropdown-font-weight:var(--bold);--btn-dropdown-color:var(--main-font-color);--btn-dropdown-border-width:var(--border-width-md);--btn-dropdown-border-radius:var(--border-radius-md);--btn-filter-dropdown-hover-color:var(--gray-light)}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.MainBox{padding:5px var(--main-page-padding)}#AttachmentWindow{display:none}.OverviewBox{padding:var(--padding-sm) var(--main-page-padding) 0}.level-filter-view{margin-bottom:var(--margin-xs);padding:var(--padding-xs) var(--padding-xs) 0 var(--padding-xs);color:initial;display:flex;justify-content:flex-start}}
/*Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (AGPL). If youdid not receive this file,see http://www.gnu.org/licenses/agpl.txt.*/@media screen,projection,tv,handheld{#Header{display:flex;justify-content:space-between;align-items:center;height:auto;padding:var(--padding-sm) var(--padding-lg)!important;background:var(--menu-bg);color:var(--menu-font);position:relative;border-bottom:var(--border-width) var(--border-solid) var(--border-color);z-index:100}@media only screen and (max-width:1024px){#Header{position:fixed;width:100%;top:0;left:0}}#Header #Logo{top:0!important;right:0!important;left:0!important;width:254px!important;height:34px!important;background-color:transparent;background-repeat:no-repeat;background-size:contain;position:relative;display:inherit}.RTL #Header #Logo{right:auto;left:38px}@media only screen and (max-width:1024px){#Header #Logo{width:110px;height:30px;background-size:contain;position:static;margin:0 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var(--padding-sm)}.UserAvatar_name{padding-bottom:var(--padding-sm)}.UserAvatar_title{color:var(--gray-dark-semi)!important}.UserAvatar div:after{bottom:0;left:0;border:solid transparent;content:none;height:0;width:0;position:absolute;pointer-events:none;border-color:none;border-bottom-color:none;border-width:0}.UserAvatar div a{display:flex;height:auto;width:auto;text-indent:0;line-height:16px;white-space:nowrap;gap:var(--padding-md);align-items:center;color:var(--menu-font);padding:var(--padding-md) var(--padding-sm);margin-top:6px;margin-bottom:5px;border-bottom:none;transition:var(--main-transition);border-radius:var(--border-radius-xs)}.UserAvatar a.Active i.fa{transform:rotate(180deg)}.UserAvatar .UserAvatar_submenu i{color:var(--gray-dark);font-size:var(--font-size-lg)}.UserAvatar_submenu 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li.logo-navigation-wrapper{display:flex;margin-right:auto}#HeaderToolBar li.logo-navigation-wrapper .logo-navigation{width:120px;height:27px;background:url(../img/znuny-logo-black.svg) no-repeat;background-size:contain;position:relative;display:flex!important}}.search-bar-container,.search-dropdown-bottom ul{position:relative;display:flex;flex-flow:column;transition:var(--main-transition)}.search-bar-container form{position:relative;display:flex;flex-flow:row;align-items:center;overflow:unset}.search-bar-container form>.AJAXLoader{position:absolute;top:unset;right:calc(100% + 6px)}.search-bar-container form>i{position:absolute;bottom:25%;left:10px;font-size:var(--font-size-md)}.search-bar-container>label{font-size:var(--font-size-sm);margin-left:0;margin-bottom:var(--margin-xs)}.search-bar-container a{color:var(--black)}.component-wrapper .search-bar-container form 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#Navigation>.Active>ul{left:auto;right:-9px}#Navigation>.Active>ul>li{font-size:11px;line-height:11px;margin-top:0;position:relative;white-space:nowrap}#Navigation>.Active>ul>li:hover{background:none}#Navigation>.Active>ul:hover>li>a{color:var(--menu-font)}#Navigation>.Active>ul>li:hover>a{color:var(--menu-font);background:var(--gray-light)}#Navigation>.Active>ul>li>a{display:block;position:relative;color:var(--menu-font);padding:var(--padding-sm) var(--padding-sm);border-bottom:none;font-size:var(--main-font-size);transition:var(--main-transition);border-radius:var(--border-radius-xs)}#Navigation>.Active>ul>li:last-child>a{border-bottom:none}@media only screen and (max-width:1024px){#Navigation>.Active>a,#Navigation>.Active:hover>a,#Navigation>.Selected.Active>a,#Navigation>.Selected.Active:hover>a{background:var(--gray-light);border-radius:0 var(--border-radius-menu-mobile) var(--border-radius-menu-mobile) 0}}.dropdown-container{position:relative;padding:0 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.btn-wrapper{color:var(--white)!important}.btn-dropdown .btn-wrapper{display:flex;align-items:center;color:var(--btn-dropdown-color);min-height:var(--btn-dropdown-min-height);min-width:var(--btn-dropdown-min-width);padding:0;gap:8px;border:none;border-radius:var(--border-radius-sm);text-shadow:none;cursor:pointer;position:relative;justify-content:center;width:100%}.btn-text{line-height:var(--main-line-height);font-weight:var(--btn-dropdown-font-weight);font-size:var(--btn-dropdown-font-size);padding:0!important}.toolbar-row-wrapper{display:flex;flex-direction:column;margin:0;transition:var(--main-transition);padding-bottom:var(--padding-sm)}.toolbar-row-wrapper .toolbar-row{display:flex;align-items:flex-start;padding:var(--padding-sm) var(--padding-lg);border-bottom:var(--border-width) var(--border-solid) var(--border-color);transition:var(--main-transition);background:var(--white)}.toolbar-row-wrapper #ToolBar-toggle i{margin:0 0 2px 0;transform:rotate(0deg)}.toolbar-row-wrapper.hide #ToolBar-toggle i{margin:2px 0 0 0;transform:rotate(180deg)}.toolbar-row-wrapper .toolbar-row .component-wrapper{display:flex;color:var(--black);flex-direction:column;padding:0 var(--padding-sm);border-left:var(--border-width) var(--border-solid) var(--border-color)}.toolbar-row-wrapper .toolbar-row .component-wrapper>label{font-size:var(--font-size-sm);margin-left:7px}.toolbar-row-wrapper .toolbar-row .component-last-views label{margin-left:1px}.toolbar-row-wrapper .toolbar-row .component-wrapper:first-child{padding-left:0;border-left:0}.toolbar-row-wrapper .toolbar-row .component-wrapper:last-child{border-left:0}.toolbar-row-wrapper .toolbar-row .component-wrapper ul{display:flex;gap:var(--padding-xs);padding-top:var(--padding-xs)}@media only screen and (max-width:1024px){.toolbar-row-wrapper .toolbar-row{flex-wrap:wrap;padding-bottom:0}.toolbar-row-wrapper .toolbar-row .component-wrapper{margin-bottom:var(--margin-md)}.toolbar-row-wrapper .toolbar-row 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i{position:relative;display:block!important;font-size:var(--font-size-lg);color:var(--gray-dark);font-style:normal;font-weight:normal!important;padding:0;text-align:center;text-indent:0;text-shadow:none;width:24px;top:0}.toolbar-row-wrapper .toolbar-row ul li a .iconWrapper i.icon-small{position:absolute;display:none!important;width:auto;text-align:center;font-size:var(--font-size-xs)}.toolbar-row-wrapper .toolbar-row ul li a .iconWrapper span.Counter{display:block;left:-9px;top:-10px;bottom:inherit;margin-left:0;position:absolute;text-align:center;text-indent:0!important;background:var(--warning-color);border-radius:var(--border-radius-md);color:var(--white);font-size:var(--font-size-xs);min-width:8px;line-height:16px;width:auto;padding:0 4px;border:2px solid var(--white)}.toolbar-row-wrapper .toolbar-row ul li a .iconWrapper .fa-star,.toolbar-row-wrapper .toolbar-row ul li a .iconWrapper .fa-clock-o{top:-6px;right:-2px}.toolbar-row li.Reached .iconWrapper i.icon-small.icon-small.icon-show-reached,.toolbar-row li.New .iconWrapper i.icon-small.icon-small.icon-show-new{display:block!important}.btn-toggle,.btn-toggle.icon-hover{display:flex;align-self:center;justify-content:center;align-items:center;width:42px;height:15px;background:var(--white);border-radius:0 0 var(--border-radius-xxs) var(--border-radius-xxs);border:var(--border-width) var(--border-solid) var(--border-color);margin-top:-1px;cursor:pointer}}
/*Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{ul.QueueOverviewList,ul.ServiceOverviewList{margin-bottom:0}}
/*Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.Overview.TicketList table thead tr th{padding:var(--padding-xs);border-bottom:var(--border-width) var(--border-solid) var(--border-color)}}@media screen,projection,tv,handheld{.SidebarColumn .Content fieldset>span{display:inline!important;padding:1px}.SidebarColumn span label{display:inline!important;float:left!important;font-size:var(--font-size-sm);text-align:right;width:97px}.state:is(span)>.Value.pill{padding:0 var(--padding-md)!important;font-size:var(--font-size-sm);margin-left:2px}span>.Value{padding:0 var(--padding-md)!important;margin-left:2px;font-size:var(--font-size-sm);line-height:120%!important}span>.Value>a{font-size:var(--font-size-sm);line-height:140%!important}}#Async_0200-CustomerInformation .Content fieldset>:not(ul,.visible){order:102;display:none!important}span[title="Warten auf Rückmeldung von Kunde"]{font-size:11px!important;display:block!important;width:150px;text-align:center}.SidebarColumn .ItemRow a{color:var(--black)}.Header .Pagination{padding:var(--padding-xxxs) var(--padding-sm)!important;position:absolute;left:160px}
/*Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.LayoutFixedSidebar>.ContentColumn,.LayoutFixedSidebar>.ContentColumn>.card,.Content .ContentColumn{padding:15px var(--main-page-padding)}.TicketZoom .ContentColumn .Header{padding:10px var(--padding-lg)}form .card-item>div,fieldset .card-item>.field-wrapper{padding-bottom:var(--padding-sm)}.LayoutPopup>.Header{padding:10px var(--padding-lg);background:var(--color-grey14)}Popup .WidgetSimple .Content,.RealPopup .WidgetSimple .Content{padding:0}.dynamic-field-col.div.card-item{background:none}@media (min-width:1025px) and (max-width:1599px){.col-desktop-50{width:100%;max-width:calc(20% - var(--margin-lg))}}@media (min-width:1600px){.card-title,h2.card-title{display:none}.col-wide-33{width:25%;max-width:calc(25% - var(--margin-lg))}.col-wide-25{width:25%;max-width:calc(25% - var(--margin-lg))}.col-wide-50{width:25%;max-width:calc(25% - var(--margin-lg))}.col-wide-66.dynamic-field-col{width:100%;max-width:100%}.MainBox.TicketZoom .ContentColumn{display:flex;flex-direction:column;width:calc(100% - var(--side-bar-width-desktop-max));padding:0;gap:var(--gap-md)}.MainBox.TicketZoom .SidebarColumn{display:flex;flex-direction:column;width:100%;max-width:var(--side-bar-width-desktop-max);gap:var(--gap-md)}}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{form{width:100%;overflow:auto;display:flex;flex-flow:column;gap:var(--gap-md)}input[type=text],input[type=number],input[type=password],input[type=email],textarea,select[multiple=multiple]{border:var(--border-width) var(--border-solid) var(--border-input-color);font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;background:var(--white);-webkit-box-shadow:none;box-shadow:none;margin:0;padding:var(--padding-xs) var(--padding-sm);font-size:var(--font-size-sm);color:var(--black);border-radius:var(--border-radius-sm);width:100%;max-width:100%;box-sizing:border-box;line-height:var(--input-line-height);transition:var(--main-transition)}input[type=text],input[type=number],input[type=password],input[type=email],textarea{flex:1 auto;padding:6px var(--padding-sm)}input[type=text]:focus,input[type=number]:focus,input[type=password]:focus,input[type=email]:focus,textarea:focus{outline:0;-webkit-box-shadow:none;box-shadow:none;border-color:var(--black)}input[readonly]{background:var(--disabled-input);color:var(--disabled-text)}input#ConfigFile{border-radius:var(--border-radius-sm)}.outer-select-date{position:relative;display:flex;flex-direction:column;gap:var(--gap-sm)}.outer-select-date div{position:relative;display:flex;flex-direction:row;gap:var(--gap-sm);align-items:center;flex-wrap:wrap}::-webkit-input-placeholder{color:var(--gray-dark-semi);transition:color ease .3s}:-moz-placeholder{color:var(--gray-dark-semi);transition:color ease .3s;opacity:1}::-moz-placeholder{color:var(--gray-dark-semi);transition:color ease .3s;opacity:1}:-ms-input-placeholder{color:var(--gray-dark-semi);transition:color ease .3s}::-ms-input-placeholder{color:var(--gray-dark-semi);transition:color ease .3s}:focus::-webkit-input-placeholder{color:var(--gray-medium)}:focus:-moz-placeholder{color:var(--gray-medium);opacity:1}:focus::-moz-placeholder{color:var(--gray-medium);opacity:1}:focus:-ms-input-placeholder{color:var(--gray-medium)}:focus::-ms-input-placeholder{color:var(--gray-medium)}.Field.flex-row input.DynamicFieldText,.Field.flex-row .DynamicFieldTextArea{min-width:unset;max-width:unset}textarea{font-family:monospace,fixed}div.InputField_InputContainer input[type=text][readonly],div.InputField_InputContainer input[type=number][readonly],div.InputField_InputContainer input[type=password][readonly],div.InputField_InputContainer input[type=email][readonly],div.InputField_InputContainer textarea[readonly]{background-color:var(--disabled-input-color)}input[type=text][readonly].CustomerTicketText{background:var(--main-bg-color);border-color:var(--border-color)}.btn-main{width:100%;min-height:var(--btn-min-height);border:none;border-radius:var(--border-radius-sm);font-weight:var(--semi-bold);display:flex;justify-content:center;align-items:center;transition:var(--main-transition);padding:0 var(--padding-md);text-align:center;font-size:var(--font-size-sm)}.btn-main.Hidden{display:none}.btn-main 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). 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/*Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (AGPL). If youdid not receive this file,see http://www.gnu.org/licenses/agpl.txt.*/@media screen,projection,tv,handheld{.MessageBrowser{background:bisque}.Content fieldset>span{font-weight:var(--medium)}.SidebarColumn .WidgetSimple .Content fieldset:not(.Hidden){gap:var(--padding-xxxs);padding:var(--padding-xxxs)}ul.Tablelike li:hover{background:var(--nwp-blue)}ul.Tablelike li:hover a{color:var(--color-white)}}
/*Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (AGPL). If youdid not receive this file,see http://www.gnu.org/licenses/agpl.txt.*/@media screen,projection,tv,handheld{#ArticleItems .WidgetSimple .Content .ArticleMailContent .Avatar{display:flex;width:100%;max-width:50px;max-height:50px}.ArticleSenderInitials span{font-size:25px}#ArticleItems .WidgetSimple.Expanded .Content{padding:10px var(--padding-lg)}#ArticleItems .ItemActions{padding:5px var(--padding-lg)}.ArticleMailHeader .Switchable + .Field .Switch{visibility:visible!important;display:inline!important}.ArticleMailHeader .Switchable + .Field .Switch:nth-child(2){display:none!important}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{div.Row .Field>div:not(.InputField_Container):not(.TooltipErrorMessage){flex-wrap:wrap}div.Row label,div.Row .Field{flex-direction:row}.Field select,form select{margin:0;padding:2px}form#edit>fieldset.TableLike>div.Row>div.Field{width:100%}}
/*Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (AGPL). If youdid not receive this file,see http://www.gnu.org/licenses/agpl.txt.*/@media screen,projection,tv,handheld{.SmallBox,.MessageBrowser,.MessageBox,.ACLNote{padding:10px var(--padding-lg)}.card-item-wrapper .card-item{gap:var(--gap-xs)}@media (min-width:1201px){.LayoutPopup>.Content:not(.LayoutFixedSidebar) .card-item{margin:0;border-radius:0;padding:3px var(--padding-lg);background:none}.dynamic-field-col.card-item{background:none}[class*="Row_DynamicField_"]{background-color:var(--main-bg-color);padding:5px!important;border-radius:inherit;padding:var(--padding-lg);border:var(--border-width) var(--border-solid) var(--border-color);border-radius:var(--border-radius-sm)}}#ui-datepicker-div:is(.ui-datepicker,ui-widget){width:19em}}
